ROLLERCON PASS POLICIES
These policies are listed on the sales page for RollerCon passes, and in the checkout for each pass you purchase. They are not negotiable and there are no exceptions. Please don’t email us asking to make an exception because you will just make everyone feel shitty when they have to tell you no.
Upgrade your Skater Pass to MVP
No problem! If you purchased a regular pass (not a staff or sponsor discount), you can upgrade your Skater pass to MVP on the events.com site. To get there, look for the link in your confirmation email, or create a new login at events.com and search for your pass with your name. Once you find it, look for the upgrade link on the ticket confirmation page.
Unfortunately, Off Skates passes cannot be upgraded, mainly because we don’t ask you all the skating-related questions our insurance requires when you purchase off skates passes. Sorry about that.
Cancellations
Events.com has partnered with Spot to offer an -optional- refund guarantee, a service that gives you the ability to cancel your pass for any reason and receive a percentage based on a schedule they give you when you opt in.
Spot Refund Policy Terms
You must purchase Spot when you purchase your RollerCon pass; it can not be added afterwards.
RollerCon passes are not refundable or deferable otherwise. Spot coverage bought at the time of purchase is the only way to cancel and refund your pass.
PASS PRICES
Pass prices go up on the first of each month after they are released. Check the “register” link at the top of this page (after November) to see current prices.
EVERY EVENT REQUIRES A PASS
There was a time years ago when a person could attend RollerCon parties without a pass. That time has passed. ALL RollerCon events are in closed, convention-only spaces that require a RollerCon pass. Encourage your family and friends to get super cheap off skates passes in the Fall to see your games and come with you to parties!
NAMES & GOVERNMENT IDs
Your pass must have your name and it must match your Government-Issued ID for Registration. Once you have your pass – a QR enabled wristband, you will not have to show ID for events ** except to attend 21+ parties or purchase alcohol at the snack bar**
TRANSFERS:
Skating passes are non-transferable, which means you may not give your ticket to someone else. You will not be able to buy someone else’s skating pass, either. Every pass name must match holder’s government-issued ID and the insurance info given to us at purchase. There are no exceptions to this rule.
Update your INSURANCE NUMBER:
Update your insurance number (and other information) at events.com, by logging into their system or clicking the link in your confirmation email.
INJURIES AT ROLLERCON
Injuries at RollerCon that result in the skater being referred out for further assessment or treatment may result in our EMT Manager holding the injured skater’s skating pass until they return with a Return to Play release from a qualified medical professional. If the skater is cleared to skate, their pass will be (happily) returned to them. If the injured skater is not cleared to skate, the EMT Manager will discuss ticket options with the skater. Please note that this only happens in extreme circumstances (generally when the skater leaves in an ambulance), and our first and most important priority is the skater’s safety. In spite of rumors to the contrary, minor injuries do not get anyone a free pass for future years.