Help Wanted

General Information

RollerCon hires around 500 volunteers every year. Our staff members choose their own shifts and track hours using our Volgistics scheduling and time clock system.

  • New staff, start at: Volunteer Application Form
  • Returning staff – welcome back! Log in to Volgistics
  • Job Descriptions are available in Volgistics. Expand the list (on the left) by clicking on the plus sign to see job descriptions in every department.
  • Many volunteers work in multiple departments. Hours total together.

How will I know if / when I’ve been hired?
After you fill out the Volgistics application form, you’ll get a confirmation email with login instructions.

How do I get scheduled?
Shifts go live in the summer when the schedule stabilizes. We typically put them in departmental batches and announce they’re up on our RC FB Volunteer Group. As soon as you see a shift you want, you can schedule yourself for it. We love when you choose a schedule in advance, but you can also sign up & choose shifts on site, as well.

At RollerCon: VCI

Volunteer Check In aka VCI:

  • is where you check in to get your volunteer shirt & more.
  • has time clock stations. Please clock in and out for every shift.
  • can update, edit or input any forgotten or wrong hours
  • can provide job descriptions and duties for every job
  • is stocked up with snacks for volunteers!
  • loves drop in volunteers. Do you have a couple hours free? They’ll send you on a fun assignment of your choice – just stop by.

Bacon 2017 photo by J. Possick

Please check in at VCI when you arrive at RollerCon, at least 30 minutes before your first shift. Helpful VCI staff will check you in and give you some presents, then they’ll show you how to clock in & out for shifts and answer any questions you have. They will have job descriptions with contact info handy and can explain the duties of each shift, as well. Some departments may also give you access to additional stations where you can check in and out for specific shifts. They’ll let you know if that’s available.

General Shift Info:

  • Please clock in and out for all shifts.
  • Please wear your volunteer shirt while on shift and take it off when your shift ends. If you’re working a lot of shifts, you may qualify for multiple shirts; ask VCI
  • Please absolutely do not be on any controlled substances during your shift.
  • If you’re not sure about a procedure, please ask VCI or your direct report (which is on your job description, available at VCI). They’re happy to help and respond by text. Please don’t make up rules or wing it. Your job has been around for years; they can clear up anything you’re not sure about.
  • If you need to communicate over noise, please use one of our fanny pack speakers. Please do not shout or raise your voice. Our goal is to have a welcoming and cool staff, and it often starts just as simply as not shouting.
  • We don’t ever want you to be uncomfortable. If you need a chair or a cart or some other help to do your job without bumming out your body, please ask. Our knees hurt, too!
  • Many, many of our jobs involve sitting around with other staff members bullshitting. That’s totally fine! You’re a volunteer, so if there’s work to be done, do it – if there’s not, relax – or get sent away and still get credit for working.

After RollerCon

Confirm your hours: August through September, we’ll email you with hours total for you to approve or edit. Please look for that email and reply to confirm.

Redeem your pass: In October – before passes go on sale – we’ll send you the info you need to redeem the discounted or free pass you earned.

Volunteer Compensation

All RollerCon volunteers get cool stuff at RollerCon, including a raffle ticket, limited-edition volunteer-only tee (while they last), and other schwag, snacks, goodwill and more every year, plus cool stuff from our sponsors.

  • 10-25 hours qualifies you for a discounted pass that can be redeemed at a lower price than we ever sell until June.
  • Over 25 hours gets you a free pass plus all the other stuff above.

Specific Department Info

All departments & volunteers track hours through Volgistics, so please start there. A few departments request additional qualifications or have more scheduling procedures:

  • Announcers sign up, track hours and choose shifts in Volgistics, and apply for select full-length high profile games via g-form.
  • Coaches & Seminar Leaders also sign up & track hours in Volgistics, but submit classes with schedule requests that we process: Coach info.
  • Medics sign up & track hours in Volgistics after being certified by the dept manager, and are entitled to extra compensation: EMT info.
  • Officials sign up & track hours in Volgistics, but choose schedules in ORC and apply for selected full-length scheduling in summer via g-form. More Officials info.
  • Photographers sign up & track hours through Volgistics to choose shifts, but can also get permission to shoot at will. Please start with Volgistics, then check out our Media Policy and apply for credentials after reviewing our Media Policy.