Please take a minute to appreciate our Medics. They have a very difficult job! Before you come to RollerCon, you should know a little about how seriously we take your safety. Skaters get injured! Now multiply any skating event you’ve ever attended by the biggest integer you can. RollerCon is 5 days from 8am to midnight on multiple tracks, plus several rooms off skates and classroom seminars and a whole lot of social events where you can drunkenly injure yourself. With that many opportunities and that many people, and all the drinking and sun and dry weather – its not unusual for us to field several very serious injuries PER MEDIC, PER SHIFT.
QUALIFICATIONS
Our Medic staff is carefully vetted in advance. Their manager checks every certification and qualification before accepting them, and they take an online test to determine if they’re ready for our specific types of injuries, including heat exhaustion, track injuries, hangover dehydration and more. Their credentials are then sent to the Southern Nevada Health Department, who review our Safety Plan and staff credentials, and issue approval for our event as part of a larger city licensing requirement.
WHERE THEY ARE
Medics are staffed trackside for all roller derby games, and have multiple stations in the MVP area and in the skatepark. They are happy to help you at any time, however, please do not interrupt the trackside Medics unless your problem is worthy of a game delay.
EMTs may not typically be on duty for skating outside the Expo Hall or non-skating social events, so please call the SkateSafe hotline (774-993-4257 or from the RollerCon app) if you need help during RollerCon events where you don’t see their distinctive green shirts.
THEN what happens when you get injured at RollerCon?
After medics have assessed your injury, they will either return you to play, or refer you out for further assessment / treatment. If you are referred out, they will take your skating pass and replace it with an off-skates pass.* You can get your skating pass back by returning to HQ with a doctor’s clearance.
- If your pass was pulled before noon on Saturday and you cannot get a doctor’s clearance, you are eligible for a duplicate pass next year. Make sure that the Medic has accurate contact info on their RC Injury Report Form. We can’t replace your pass if we can’t contact you.
- RollerCon does not file any Insurance injury claims for you. It is your responsibility to file a claim, and there is a deadline for each.
WFTDI – USA
WFTDi Report must be filed within 14 days of injury.
CUSTOMER SERVICE: 866-523-3199 8:00 AM to 5:00 PM CST
claims@wftdi.com
Claim Form Link
WFTDI – Canada (formerly CRDI)
WFTDI Canada claims must be made within 30 days of injury.
Contact: wftdicanada@wftdi.com
Additional Info can be found at: https://www.wftdicanada.ca/cpages/home
Claim Form Link
USARS Incident Form
USARS Form must be filed within 14 days of injury.
Information: Brent Benson at bbenson@usarollersports.org
402.483.7551 ex. 1206
Submit form by fax: 402-483-1465
Or mail to USA RollerSports Injury Claim, 4730 South Street, Lincoln, NE 68506
Claim Form Link
*More info about Medic Assessments, and Why You Should Not Be Mad About It When They Take Your Pass
WHAT THEY DO
On site, they take the responsibility for hundreds of people over the course of each shift, and they have only your best interests in mind. If someone is hurt, they have to make assessments that sometimes make them unpopular. For example, you knock your head and feel fine – but they think you might have a concussion. Or they think you have ANY serious injury that needs to be assessed further – they will ask your permission to call EMS. You can refuse; that’s your prerogative. However, until you do see a doctor, they have to take your skating pass. You will be issued a non-skating pass until you come back with a doctor’s clearance. Based on the number of angry emails we field about that, I can only imagine how horrible people are to their faces when they have to make that call.
INJURY PROTOCOLS
They are required to err on the side of caution, and if they take you off skates, it’s not because they want to. They only make that difficult call if they’re concerned for your safety and want you to get *more* than their quick assessment before you return to play. You will not get any apologies from us about this. No amount of arguing, threatening, or calling in of friends or other staff will change the assessment they’ve made (ask anyone who has been in that position). Instead they’ll just bring more bosses over to explain to you why it has to be the way it is. We may all feel awful about it, but we trust that they know when you need a more serious assessment, and management will never override their decision.